BMW

Big Motoring World

4.1/5 from 215 reviews.
1.0

Worst Car Dealer

I bought a Honda CRV within 6 months driving the vehicle. I start having problem with the rear differential which in the 3 years warrantee list was covered. After putting in a claim costing £2500 repair cost from my local garage. The customer service the worst I have ever experience, they have you waiting over 2 hours every time you call and they never respond to your emails. So you have call just to get an update. They decline my claim stating the cause of my problem was my rear tyre low which is bull shit since all my tyres were high above the legal requirement and had nothing to do with my rear differential problem. The manager fail to call me back after I request to speak to him. Two days pass and still no contact from them. They are absolutely the worst people the lord have created with no regard to their customers. I would never recommend this company. I am now seeking legal action against them.
221 days ago
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Overall Rating
Please read all 1* reviews not the fake 5* they pay staff £5 for
Please join Facebook group BIG MOTORING WORLD COMPLAINTS a friendly group of like minded people who have had negative dealings with BIG MOTORING WORLD. There is plenty of help and advice. Has over 1000 members and growing daily. Terrible company to deal with. Cars are junk. Hard sell on worthless products. Absolutely no aftersales service. The list is massive.
By Wrx250 70 days ago
Full Review
Terrible experience
Car broken down just after 40 days ! Still in their garage now for a new engine i only whish their give my money back and finish with this torment. Please anyone reading this dont step your foot at their shops save your self alot of hassle and stress.
By Luana Freeman  100 days ago
Full Review
Car broke down after 4 days. Warranty company offered 40% of the
I purchased a vehicle on 17.08.24. On the 22.08.24 it broke down. The vehicle was covered by a 3 month warranty. The warranty company arranged a tow truck and asked me to take it to my local garage. I took the car to the only garage which accepted warranty work and had immediate availability to look at the car. Garage confirmed the car needed a starter motor. Warranty company offer to pay 40% of t
By Nikki 111 days ago
Full Review
Do not buy- dishonest company/ safety concerns/ poor quality ca
I absolutely do not recommend purchasing from big motoring world, do not waste your hard-earned money and risk getting caught in a back and forth with these people. 100% recommend buying elsewhere. This will be a long review but feel everyone should be fully aware of the type of company they are considering purchasing from and the quality of cars they offer. I bought a seat Ibiza from big mo
By Mish 167 days ago
Full Review
CROOKS - Sold faulty car
Bought a BMW White 3 series from big motoring world on the 15th of July 2024. It was advertised to have driver assistance features such as lane assist, automatic rain sensors on the windshield. On the test drive i completed a week before I picked up the vehicle no issue. On the day I took it out, BIG WARNING on the infotainment screen 'Driver assistance features restricted', called the next day. R
By Maryam_a96 172 days ago
Full Review
Don't believe all that is promised
My wife and I recently bought a car BMW X1 from big motoring world. firstly at the moment there is nothing wrong with the car itself, however! When we went to collect the car, things were not so good. The car was showing no fuel at all 0 miles range, when we questioned this we were told they had put £5 of fuel in it so there would be enough to get us to the petrol station, we had just handed o
By Gkl106@hotmail.com 203 days ago
Full Review
Worst Car Dealer
I bought a Honda CRV within 6 months driving the vehicle. I start having problem with the rear differential which in the 3 years warrantee list was covered. After putting in a claim costing £2500 repair cost from my local garage. The customer service the worst I have ever experience, they have you waiting over 2 hours every time you call and they never respond to your emails. So you have call jus
By macky25jm 221 days ago
Full Review
Sell faulty cars
Normally I don't give bad reviews but this need to be said to make aware other customers. If I could, I would give no ? I don't recommend this dealer and definitely not the warranty company. I bought a car in January and after 1 month the engine light came on. Since then, they are not capable to fix it. They make you waste your money and time only, saying to do a diagnosis but in the end they do
By Lore 244 days ago
Full Review
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