BMW

Big Motoring World

4.1/5 from 216 reviews.
1.6

POOR & RUDE AFTERSALES SERVICE

POOR POOR aftersales service.

Just under 4000 miles since purchase, brakes and service light on, will do NOTHING to help me, emailed them 3 weeks ago raising these issues after a very unhelpful and rude conversation via phone, no response, no sympathy and attitude of the staff I called initially to explain the faults with the vehicle, was rude and did not care, refused to provide after sales managers names. Lack of care, rude and unresponsive. Will kick you to kerb when they have taken your money!!!
972 days ago
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Customer Service
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Overall Rating
Never use this dishonest company!
Please join Facebook group BIG MOTORING WORLD COMPLAINTS- UNOFFICIAL A group dedicated to bringing awareness of the underhanded sales tactics employed by this company. Around 5000 unhappy members and growing daily. AVOID AVOID AVOID AVOID!!
By Scooby250 41 days ago
Full Review
Please read all 1* reviews not the fake 5* they pay staff £5 for
Please join Facebook group BIG MOTORING WORLD COMPLAINTS a friendly group of like minded people who have had negative dealings with BIG MOTORING WORLD. There is plenty of help and advice. Has over 1000 members and growing daily. Terrible company to deal with. Cars are junk. Hard sell on worthless products. Absolutely no aftersales service. The list is massive.
By Wrx250 198 days ago
Full Review
Terrible experience
Car broken down just after 40 days ! Still in their garage now for a new engine i only whish their give my money back and finish with this torment. Please anyone reading this dont step your foot at their shops save your self alot of hassle and stress.
By Luana Freeman  228 days ago
Full Review
Car broke down after 4 days. Warranty company offered 40% of the
I purchased a vehicle on 17.08.24. On the 22.08.24 it broke down. The vehicle was covered by a 3 month warranty. The warranty company arranged a tow truck and asked me to take it to my local garage. I took the car to the only garage which accepted warranty work and had immediate availability to look at the car. Garage confirmed the car needed a starter motor. Warranty company offer to pay 40% of t
By Nikki 239 days ago
Full Review
Do not buy- dishonest company/ safety concerns/ poor quality ca
I absolutely do not recommend purchasing from big motoring world, do not waste your hard-earned money and risk getting caught in a back and forth with these people. 100% recommend buying elsewhere. This will be a long review but feel everyone should be fully aware of the type of company they are considering purchasing from and the quality of cars they offer. I bought a seat Ibiza from big mo
By Mish 295 days ago
Full Review
CROOKS - Sold faulty car
Bought a BMW White 3 series from big motoring world on the 15th of July 2024. It was advertised to have driver assistance features such as lane assist, automatic rain sensors on the windshield. On the test drive i completed a week before I picked up the vehicle no issue. On the day I took it out, BIG WARNING on the infotainment screen 'Driver assistance features restricted', called the next day. R
By Maryam_a96 300 days ago
Full Review
Don't believe all that is promised
My wife and I recently bought a car BMW X1 from big motoring world. firstly at the moment there is nothing wrong with the car itself, however! When we went to collect the car, things were not so good. The car was showing no fuel at all 0 miles range, when we questioned this we were told they had put £5 of fuel in it so there would be enough to get us to the petrol station, we had just handed o
By Gkl106@hotmail.com 331 days ago
Full Review
Worst Car Dealer
I bought a Honda CRV within 6 months driving the vehicle. I start having problem with the rear differential which in the 3 years warrantee list was covered. After putting in a claim costing £2500 repair cost from my local garage. The customer service the worst I have ever experience, they have you waiting over 2 hours every time you call and they never respond to your emails. So you have call jus
By macky25jm 349 days ago
Full Review
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