Avoid D M Keith Bradford at all costs.
Avoid D M Keith Bradford at all costs.
This has been, without question, one of the worst customer service experiences I have ever encountered. Purchasing a car should be an exciting milestone, but D M Keith Bradford turned it into a frustrating, stressful and deeply disappointing ordeal.
The service we received from Florence was nothing short of appalling. From our very first interaction, she was abrupt, dismissive, argumentative and, at times, downright rude. Every time we asked a simple question or sought clarification, we were met with attitude rather than professionalism. It genuinely felt as though answering customers’ questions was an inconvenience.
Communication throughout the process was virtually non-existent. We repeatedly had to chase for updates because nobody bothered to keep us informed. We were given conflicting and confusing information at every stage, leaving us with little confidence that anyone knew what they were doing.
One particularly ridiculous example was Florence insisting
MD
2026-07-21