EHV

Evans Halshaw Vauxhall Wolverhampton

1.9/5 from 2 reviews.
1.0

Poor poor service ! Avoid at all costs

Visited Evanshallshaw Vauxhall’s - awful awful customer service !

Visited to get a vehicle quote to sell my car on the 29th June 2018 appointment booked in advance for 13:00 pm. Arrived and greeted by other sales reps standing in a circle talking about other staff members . After a while at 12:50pm had to politely interrupt them for aknowlent for our appointment. Which was advised to sit in the waiting room and help myself to hot or cold beverages . The waiting area was covered with flys dead and alive flying around landing on drinks machine, condiments and water cups. Therefore I just sat and waited to be seen ..13:30 pm still waiting .. staff waking up and down .. not seeming to be doing a lot other than coming in to the managers office asking where the other two female staff are as they keep wandering off and not doing any work . Staff innaproprialty dressed in very large heels dressed ready to party . 14:00 pm Still waiting to be seen asked if the member of staff who I was booked in with knew I was here
2491 days ago
Evans Halshaw Vauxhall Wolverhampton banner
Customer Service
Vehicle quality
Value
Professionalism
Product Knowledge
Overall Rating
Poor poor service ! Avoid at all costs
Visited Evanshallshaw Vauxhall’s - awful awful customer service ! Visited to get a vehicle quote to sell my car on the 29th June 2018 appointment booked in advance for 13:00 pm. Arrived and greeted by other sales reps standing in a circle talking about other staff members . After a while at 12:50pm had to politely interrupt them for aknowlent for our appointment. Which was advised to sit in the
VERY POOR VEHICLE PREPERATION
WAS TOLD our vauxhall mokka BF17DWA would be prepped for our 1pm appointment, LOL, car barely sponge washed, areas missed, smeared mud on lower plastics, ONLY the road wheel faces washed, inside of the wheels filthy, windows minging, windscreen on passenger side awful, bits all over rear seat and carpets, CUSTOMER SERVICES OFFERED £15 to sort it, EVEN though id spent more cash at Daventry car va
< 1 >