HHF

Hartwell Hereford Ford And Peugeot

5.0/5 from 3 reviews.
5.0

Excellent service

I bought my car from Hartwell, along with a 3 yr warranty. When my car reported an 'Engine Malfunction' on the dashboard I called into Hartwell Ford in Hereford to try and get it looked at. They happily informed me that they could book it in for diagnostics - in 4 weeks time! When I seemed a little surprised at this length of time I was told that they only have 2 diagnostics machines and they are fully booked for the next month. May I suggest obtaining more machines - there certainly seems to be demand for them! When I questioned the point of a warranty when it takes a month to even look at the car (let alone fix it) I was told I was free to take it elsewhere, pay for any diagnostics and work required, and then TRY to reclaim it via the warranty. They even gave me the number of another garage - 15 miles away, and then showed me the door. If you're looking to buy a car then they are sweetness and light, once they have your money you become a problem they'd rather palm off to someone else. Please Avoid.
3652 days ago
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Value
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Vehicle quality
Overall Rating
consistently professional
Since purchasing our current vehicle from Hartwell Hereford a few years ago, we have been impressed by their professional, courteous and helpful service. They have consistently exceeded our expectations and we will look no further for our future vehicles when the time comes. We cannot recommend this dealership highly enough. A gem.
The best customer service
I have just collected my 5th car from hartwell and as always the service I receive from the sales department is outstanding. Nothing is ever to much hassle and this dealership will go that little bit extra. Definitely recommend and I even got a cheque for £75 when my neighbour came in to buy a car as I had recommended the garage to them. Fantastic!
Excellent service
I bought my car from Hartwell, along with a 3 yr warranty. When my car reported an 'Engine Malfunction' on the dashboard I called into Hartwell Ford in Hereford to try and get it looked at. They happily informed me that they could book it in for diagnostics - in 4 weeks time! When I seemed a little surprised at this length of time I was told that they only have 2 diagnostics machines and they are
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