LMC

Lowton Motor Company Ltd

4.2/5 from 5 reviews.
3.0

Great car not so great customer service...

I bought a Mercedes here yesterday and would have probably given an average review for customer service had it not been for the issue that followed.

On my way back home the warning light for 'check tyres' started flashing so I called them up and they asked me to bring the car back in. When I arrived the sales guy hardly said two words to me - taking the key and walking off without explaining what he was going to do etc. He was actually quite rude.

After 15 minutes a young fella I assume a mechanic, came over and handed me the key and attempted to leave it at that. I asked what the issue was and he said 'nothing - computers just flash messages sometimes to remind you to check your tyres' Maybe this is true but I'm sceptical!

I just think after just purchasing the car, they should have been waiting for me when I arrived, apologising that I had to drive back there and then fully explaining what the issue was.

Poor customer service for me and stinks of we have your money now thanks.
2971 days ago
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Lowton motors closed down
We bought a car with 5 year warranty now it must be void, contract numbers unavailable website closed down, what to do ?
Lowton Motor Company; an amazing trader of fine quality cars
We have bought 3 cars now from Lowton Motors, and we will be buying from them again and again. In summary- Steve, Paul and all the team are all so polite, courteous and will bend over backwards weather it be sales or aftercare. Their main aim is to make sure we are happy with everything,really, nothing is too much trouble. I would whole heartedly recommend to anybody. I don't understand the negati
will always go back to these guys
My wife and I have been buying cars from Lowton motor company for over 8 years and everytime we have had excellent service before and after. Paul and the team have always been right there when needed. They have never let us down. These guys will bend over backwards to ensure you are looked after. We would highly recommend this company to anyone and everyone. You will never find genuine dealers
Great car not so great customer service...
I bought a Mercedes here yesterday and would have probably given an average review for customer service had it not been for the issue that followed. On my way back home the warning light for 'check tyres' started flashing so I called them up and they asked me to bring the car back in. When I arrived the sales guy hardly said two words to me - taking the key and walking off without explaining wh
Great company to buy a used car from
Please do not be put off buy the comments from the other people on this site (2) we've had 5 cars off Paul & his team since 2012. I would recommend them to anyone Nothing to much trouble & if any thing goes wrong take it back & they sort it Very happy with the service just wish all used car dealer were the same Thx Paul/Gary/Steve see u for my next car soon 2 seater convertible next time
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