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Motorhouse (Birmingham)

1.6/5 from 7 reviews.
1.2

Ripped off

Part exchanged a car with these guys, car I bought with brand new mot and no advisories.

Yet when I get home the tracking is a mile out and tires are worn inside edges which would have been picked up by any competent tester. No solution from them.

2 weeks later, issue with gearbox and apparently I didn't want the warranty and that the car I part exchanged was not sellable so they scrapped it. Yet I checked on DVLA and askmid and it is taxed and insured.... Hmmm

Now the warranty is being set up and I am not to get any work done on the car for a week because the warranty will suspect something fishy.

Hmmm
3225 days ago
Motorhouse (Birmingham) banner
Vehicle quality
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Product Knowledge
Customer Service
Value
Overall Rating
DONT USE THEM STAY CLEAR
Got a Landrover discovery got told it was perfect working order full mot everything so put trust in them to deliver with out viewing as was on eBay once arrived they wouldn’t get car off trailer til money was in there hand they took car of trailer and drove off I went in to drive the auto gear box/torque was broke wouldn’t set of wouldn’t go in gear key fob smashed so wouldn’t work or lock doors e
By Kelly1982 12 days ago
Full Review
Beware Rogues!
Beware these guys are rogues! They will take your money, sell you a car that has major engine faults, then disappear. The two companies associated with Motorhouse (Birmingham) are, Trade Car Sales Birmingham Limited and Ashwood Sports and Performance Limited. The owners will likely use English names to disguise themselves (Adam, Tony etc). They have apparently ceased trading at the 32 Coventry Str
By Ezilonex 2967 days ago
Full Review
Just NO!
Ive had my car a week and its in with the main dealer, not only have hoses and leads been left flapping around in the engine bay and burnt i also found studs broken off around the exhaust manifold (im no mechanic, so the health check they claimed it had was fabricated) and to top it off the driveshaft has gone, steering rack and powersteering pump have gone along witht the possibility of replacin
By RSmids86 3184 days ago
Full Review
Appalling service, ripped off on car that was not roadworthy an
Having bought a car from them with a clean MOT and service (apparently) i had trouble within a week of buying and my local garage said there is no way that should have passed any mot, no sign of a service being down and was unsafe to drive to say the least. Even with the warranty which wasn't worth the paper it was wrote on after complaining they didn't want to know and were very rude, totally opp
By oscar1664 3186 days ago
Full Review
Ripped off
Part exchanged a car with these guys, car I bought with brand new mot and no advisories. Yet when I get home the tracking is a mile out and tires are worn inside edges which would have been picked up by any competent tester. No solution from them. 2 weeks later, issue with gearbox and apparently I didn't want the warranty and that the car I part exchanged was not sellable so they scrapped it
By George7987 3225 days ago
Full Review
Full of BS
I would stay clear. Enquired about a part ex. Was offered an insulting price for my car against a car that I knew they had bought for a steal a day earlier with a significant increase on the screen. When challenged denied that it was even the same car. Diabolical. Needless to say I walked away gladly.
By RBE 3232 days ago
Full Review
Very Good Service
Very good, no hard sell, friendly. My sons first car and it is exactly what it said in the advert. Very quick and efficient customer service. The guys delivered the car and were really friendly and appologetic for being late as they'd been stuck in road works on M5. I'd definately recommend and buy from them again!
By clare mcnaught 3296 days ago
Full Review
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