NMC

Newmarket Motor Company

We’re open seven days a week ready to help you at our showroom, by telephone and online.
4.2/5 from 18 reviews.
2.2

Not sure if they actually want to sell cars or not

After seeing a care on autotrader we made the short trip to Newmarket. I expected that as the car had only recently been listed, it may not have been available immediately, however I wanted to express interest and view the other stock. We were cash buyers, were fairly happy with the listed price and it could have been a rather easy sale for Newmarket Motor Company, however after 30 minutes of my husband and I being ignored and not knowing who was a sales person and who was also waiting for service we left. The cherry on the top was a poor customer who had just purchased a car, was about to drive it out of the yard and found that after numerous attempts, his new pride a joy wouldn't start! I will also mention that we thought we might have better luck calling to speak to someone - but unsurprisingly they didn't bother to pick up the phone either. Don't waste your time.
3253 days ago
Newmarket Motor Company banner
Professionalism
Vehicle quality
Value
Customer Service
Product Knowledge
Overall Rating
Fantastic Customer Service & Experience
Found a specific vehicle I was after through the Autotrader @ Newmarket Motor Company ltd. From first point of contact the garage couldn’t do enough for me. Jeremy led the sale and was available for every query and did me a great deal on a vehicle and also to part-ex mine. Jeremy’s experience led a seamless sale and he even arranged shipping the vehicle 300 miles up the UK without a hassle. Would
Waste of time
The car was advertised wrongly and the customer service was shocking. Jeremy fobbed me off, lied to me then ignored me when I asked questions about the incorrect mileage advertised and faults with the vehicle. I’m now a deposit out of pocket, no car and no response.
Polo
The only criticism is that Newmarket Motor Company promised a full tank of diesel at purchase. This was not honoured. Apart form that, very good service - would recommend.
A great car. Just what we wanted
We were looking for a reliable car dealer in Suffolk that would look after us in purchasing our new family car and were recommended Newmarket motor company by a friend. They were right. We went into see Andrew and told him what we wanted, within days he had sourced the perfect car at the right price for us. We are delighted with our new car and can't speak highly enough of Andrew and his professio
Efficient friendly service
I recently bought a car from Andy at the Newmarket Motor Company and would thoroughly recommend anyone else to do the same. There are many keenly priced cars to choose from and the service provided was first class.
Extremely happy customer
My family and I have been customers of Newmarket Motor Company for many years and our latest purchase was as seamless and stress free as it has always been. We needed to part exchange our current vehicle ( previously bought from them) as well as finance the new vehicle. I cannot stress enough how professional the personnel are how friendly and how stress free buying a car from these people are.
Helpful Service
Viewed and test-drove an Audi over two visits. All documentation offered for viewing, questions patiently answered, post-purchase work agreed and no undue pressure to buy. As it happened it wasn't the right car for me, but I was impressed by what seems an increasingly rare honest, relaxed, and helpful environment.
Great Car buying experience
I purchased my new Mazda MX5 from Jeremy last week at Newmarket Motor Co and I'm pleased to say that this business exceeded my expectations all the way. Jeremy's help, advice and communication has been superb all through the whole buying experience. My Mazda looks and drives like new although it is 8 years old! Credit where its due and I can fully recommend these guys to anyone.
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