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Sascron

3.1/5 from 83 reviews.
1.0

AVOID. THEY ROB AND LIE!!!!!

Almost done a deal over the phone for a car, placed a £100 deposit for it, checked my bank and they had taken £199, I asked about this and was told it’s the deposit and a holding fee but I’ll get the money back when I collect the car, I wasn’t happy at all, raised it with my bank and also asked for a full refund. Two days after making the payment I was sent a bill which I had never seen or signed with a £199 admin fee added, trying to say that’s what I paid for! Manager has said he will issue a full refund within 5 days however it doesn’t sound promising and the customer service is shocking I have been blocked by the salesman so I cannot contact them, if I do not get a refund I will be pursuing a claim.
1598 days ago
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Seriously think again ! Avoid
Drove for 3 hours. Arrived and was told couldn’t test drive the car till we agreed to purchase the vehicle. The vehicle had gone up £2K from the online price and the email confirmation price. Eventually he gave in and we got to drive it after 40 mins. Next we agreed to purchase the car at the additional cost as he wouldn’t back down then came all the other costs. Admin fee and a warranty at this s
By JJ200 415 days ago
Full Review
Never buy from this garage
AVOID!!!! They sold me a car back in January, the engine light came on, on the journey home and this problem has never been sorted even though they have had a car back numerous times. Now they are ignoring emails and not even phoning me back. They even threatened to call the police on me as I got stroppy and basically demanded my money back which I am sure after them having the car 4 times with th
By Ajones 435 days ago
Full Review
Awful customer service
Sascron are appalling. They told us that a car was reserved for us and made an appointment for us to come and collect it. They guaranteed that the car would be available. We travelled for 90 minutes to Reading and 5 minutes before arrival they texted us to say that they had sold the car. There was no apology and the salesman we had an appointment with didn't even bother to see us in person. They o
By nsolomon 703 days ago
Full Review
bullying tactics used
We are a medium sized company who regularly purchase vehicles without issue or complaint. We conducted negotiations in a polite business like manor at all times. In summary: Sascron had £15,500.00 of our money which allowed them to bully us into a deal which included paying in full for the car by the end of month which was a couple of days. I believe this was to increase the sales figures. I did
By Drumlisch 778 days ago
Full Review
Stay Away form Sascron
This car supermarket is a scam, boiler room selling tactics, lies and rude staff. They have scammed me out of £500 deposit after only telling me after i paid it that they had no V5 registration document for the car and still expecting me to pay £21,000 pounds cash into their owners personal bank account (i have proof before they dispute this - Mr K p Chodha) by BACS and refusing to take chip and
By youscammedme 804 days ago
Full Review
BEWARE!!! Cowboy dealership
Don’t buy a car from these guys!!!! I purchased an Audi etron and as soon as they took my deposit they didn’t care or have time for me. Just so you’re aware once you pay a deposit it’s non refundable so they lose all the excitement in selling to you once they have the deposit. When I went to collect the car it wasn’t ready so I had to wait in a nearby pub. I was sold the warranty that Paul the sal
By Lee Carrion 826 days ago
Full Review
Terrible car dealer
from them - We drove down expecting I can drive away an electric car on the same day after part exchanging my car but NOTHING WORKED with them - 1. Agreed a price on my part-x to collect car next day. But afterwards they have changed delivery dates and finally after three weeks when I went down to collect the MG EV care on my working day they have REDUCED part-x value after driving out the car
By Relax123 853 days ago
Full Review
Coaten
DO NOT BUY FROM THIS COMPANY Horrendous service, from the moment we stepped into the Reading branch of this car showroom it was one of the worst experiences we’ve ever had. We were lied too and conned out of £200 which we still haven’t had refunded. The gentleman we dealt with is a bare faced lier, broken promises and how he still has a job is beyond me.
By Coaten1 1340 days ago
Full Review
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