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Steven Eagell Toyota (Milton Keynes)

1.1/5 from 3 reviews.
2.0

Very Pushy Sales agents - defective car

Recently bought a car, extremely pushy pressure selling sales agents, felt bullied by the "manager" when I questioned mechanical advisories. If that's the sort of managers they have, I cannot recommend. Worst experience in my 10 years of buying cars. Treated very well by Junior sales agent. The company may be good but the custodians on this occasion were left wanting.
3159 days ago
Steven Eagell Toyota (Milton Keynes) banner
Vehicle quality
Value
Customer Service
Product Knowledge
Professionalism
Overall Rating
Good customer service, shocking quality of repairs
Staff are nice, the process of leaving/collecting the car was smooth. What's not acceptable is the shocking quality of repairs they offer. Car going in for a repair comes back with another fault (happened twice). They refused to do a warranty repair once, too. They were claiming there was nothing wrong until I've proven to them otherwise!
Push Sales Staff
I went in seeking advice on Hybrids, was given a lot of BS then asked what my budget was, he then said unfortunately we can't get you into one of those cars for that money. Then tried to get me to extend my budget by £150. When that didn't work he kept going back and forth to the sales manger. Told me we can get you into your car but will need a deposit to get the vehicle onsite. I declined, he th
Very Pushy Sales agents - defective car
Recently bought a car, extremely pushy pressure selling sales agents, felt bullied by the "manager" when I questioned mechanical advisories. If that's the sort of managers they have, I cannot recommend. Worst experience in my 10 years of buying cars. Treated very well by Junior sales agent. The company may be good but the custodians on this occasion were left wanting.
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