SPN

Stoneacre Peterborough Newark Road

1.7/5 from 4 reviews.
1.0

STAY AWAY FROM THEM.

If i could give 0 star i would.

I bought a fiat 500 from them, they forgot to put the wheel nut key and log book and guess what flat tyre but couldn't sort out as no wheel nut key. Missed x mas and had to spend it on my own. Finally to car to a fiat dealership who i purchased the wheel nut key from and tyre sorted i never complained. August 2018 i decided i needed a bigger car. Went into dearlership saw a bmw which was advertised as having roughly 28 to 29 k mileage. I was made to travel 80miles each way for 2 weekends before deal was finalised. By the way mileage on collection was roughly 31k never complained.

With 3 weeks of having car, dasboard service light comes on. Apparently i needed service, i was scared so i called the Newark branch immediately i was told on ignore that service was carried out before we sold you the car we need to reset dashboard. I was booked in. I drove down again 80miles total journey to petersbrough they couldn't reset dashboard i was asked to come back ag
2442 days ago
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The Stoneacre Nightmare
The Stoneacre Nightmare! So my partner and I purchased two brand new cars from Alex back in April 2024 (My goodness was this going to be the worst financial mistake we ever made was the biggest understatement of the century). So we're now nearly 18 months into our agreements fighting out mistakes with the FCA that not even two other reputable Cupra/Seat Dealerships could understand why Stoneacr
STAY AWAY FROM THEM.
If i could give 0 star i would. I bought a fiat 500 from them, they forgot to put the wheel nut key and log book and guess what flat tyre but couldn't sort out as no wheel nut key. Missed x mas and had to spend it on my own. Finally to car to a fiat dealership who i purchased the wheel nut key from and tyre sorted i never complained. August 2018 i decided i needed a bigger car. Went into
avoid - do not buy from stoneacre
i am absolutely disgusted in the service and cars I have received from stoneacre Peterborough Newark road branch. I have purchased 3 cars from them within the past two years. Two cars which are not trustworthy cars. my first car was a fiat 500 which was absolutely brilliant car only reason for me having to change as it wasn’t big enough with expecting a baby to which I was gutted I had to change
Shocking after sales service!
Overly helpful in order to get a sale, and made all the right noises....until I had an issue. Car came with manual and service record missing when I collected. I was assured that they would sort it out and send the documents on to me.....that didn't happen! After countless ignored emails and phone calls I was told I would have to wait until they got another car the same as mine in and that they wo
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