TFM

Trust Ford Mallusk

1.0/5 from 1 reviews.
1.0

Avoid like the plague for servicing

Avoid like the plague for servicing. The crew in TF Mallusk proved themselves to be incompetent, dishonest and disinterested all in one day. I left my mazda 6 in for a (pricey) service recently with no problems whatsoever. I got it back that evening with the ABS and traction control lights on. They told me that the mechanic logged them as being on when he first turned the car on (what an unfortunate cooincidence) and that i would have to PAY for them to do a diagnostic to find the problem. After several phine calls they agreed to look at it for me gratis the next day. Having checked the car they told me that the ABS module needed replaced - £1500 plus labour and provided me with a written quote. I tried to explain that this problem had emerged as a result of their service the day before but was greeted with a wall of indifference. I left in a right funk. Half a mile down the road the lights went off and the ABS and traction control have worked perfectly since. One expects a dealership to know what they are ab
3293 days ago
Trust Ford Mallusk banner
Product Knowledge
Professionalism
Vehicle quality
Customer Service
Value
Overall Rating
Avoid like the plague for servicing
Avoid like the plague for servicing. The crew in TF Mallusk proved themselves to be incompetent, dishonest and disinterested all in one day. I left my mazda 6 in for a (pricey) service recently with no problems whatsoever. I got it back that evening with the ABS and traction control lights on. They told me that the mechanic logged them as being on when he first turned the car on (what an unfortuna
By Mark Burns 3293 days ago
Full Review
< 1 >