Vansco ltd

3.1/5 from 8 reviews.

1.0

Discusting behaviour

Discracefull liars.

DO NOT BUY FROM THESE DECEIVING LIARS.

Vans co know I'm goin to write this & do not care less.

My Daughter purchased an over priced vehicle in 2016 from vans co on finance.shortly afterwards it broke down & was towed to a garage,after an independent inspection revealed it was a pile of crap AND the fault WAS there at point of sale AND incorrect mileage the fight to get vans co to pay for this started.vans co refused to accept responsibility & ombudsman had to step in,finally after 6 months of upset,stress & pure hell it has now been repaired & finance company paid the bill(£3000). Ombudsman decided that YES the mileage was wrong but was happy that we got the bill paid.

So...I then bought the incorrect mileage to the attention of vans co manager,who was very apologetic to the way I had been treated & told me not to worry coz he was on the case now,after doing his own investigation on this vehicle he rang me to apologise (again) and explain how YES there was a big mistake made on vans c

Lisaw 2787 days ago 2017-09-08

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Customer Service

Product Knowledge

Value

Vehicle quality

Professionalism

Overall Rating

Electric master van

Had a great experience with Vansco purchasing my Renault E master which I converted into my new camper van great service from the Cadnam branch would use again

By Billyray9 52 days ago

Full Review

Leased vans

Had a van on what they call flexi buy made payment through their invoice software that has somehow got lost somewhere took screenshots of payments and sent to Vanco. Given till weekend to pay or vehicle will be repod (words used by rep) received text last night saying van been seized asked where all my tools are and told they where being kept Please have nothing to do with this company

By Darren9092 876 days ago

Full Review

Porsche Cayenne Twin Turbo

excellent buying experience, had a couple of issues, all have been rectified, through my sales, aftersales & issues i dealt with Paul, Dalton & Felix, all were excellent & ALL OF THEM did what they said they would do !! very pleased with my purchase & the level of service i received from them , i would purchase another vehicle from them 100%

By chrisdparker 1559 days ago

Full Review

Customer service shit

Got van from them did not get the full mot i was meant to get so failed mot when I had it done 6 months later plus advisories said they would do the body work but never did real poor customer service

By Traceyaaronconan@yahoo.co.uk 1660 days ago

Full Review

Great service

Bought a VW Crafter, great service from the guys. Don’t usually leave reviews for a month or so just in case but haven’t had any issues. Very helpful on finance as I got refused first time round, but they were really helpful. Not had any problems with van but bought an extended AA warranty just in case, only a few hundred quid so a no brainier on a £14k van. Great guys, very friendly and help

By Markymark 2094 days ago

Full Review

Excellent service

Being a busy construction company we are very reliant on our business vans and for the last 2 years all our vans have come from Vansco. Always priced right and always willing to a deal, we have always got good prices for our old vans as part exchanges. We did have a problem with one of the vans after but they fixed it, it took 4 days but we were given a loan van so no harm to the business done.

By Paulf5156 2103 days ago

Full Review

Cons just lie all the time

Flexi buy option on a fiat Ducato... within 3 months No service Only 7 months MOT (told me 12 and wouldn’t give me the mot cert) Glow plugs failed Exhaust gas temp sensor failed Injectors failed Fuel pressure regulator failed Hill start failure Bald tire on pick up had to be changed Sent me a trashed loan van that broke down Towed my van away with a Mercedes late at night Th

By Bengreenwood1991 2666 days ago

Full Review

Discusting behaviour

By Lisaw 2787 days ago

Full Review

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