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www.countrycarsales.co.uk

2.0/5 from 3 reviews.
0.0

Walk away... In fact RUN away!!!

In short the attitude and professionalism here is a disgrace. Don't trust them with your hard earned cash.

Went to view a vehicle and placed a £100 holding deposit to allow the vehicle to be viewed by my partner, whilst being told it was fully refundable for any reason. At this point no price agreed. Returned to find that the vehicle was overdue some maintenance, and that it was overpriced. I attempted to negotiate these factors to no avail. When I said I was not taking the vehicle the sales rep SIMON became extremely hostile. After selling me a sob story about "putting money down = purchase intention" I was advised to contact the manager "Manny" in a few days to handle the refund. If I do not get my hard earned pennies back easily, this place is going to court. Customer service is atrocious and the office of fair trading will be informed of what's going on here! Made us feel extremely threatened, good luck to anyone that purchases from here
4711 days ago
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Value
Product Knowledge
Professionalism
Vehicle quality
Customer Service
Overall Rating
Great Experience
?????????? Really happy with our experience buying our car from Country Cars. From the first time we spoke to them, we felt really comfortable and were made to feel like valued customers rather than just another sale. The whole process was easy and stress-free, and the team were friendly, helpful and honest throughout. We’re really pleased with the car and couldn’t be happier with our purcha
Not the best - very poor service.
I would like to provide some information with regards to my recent experience with this car sales outlet…………From the 19th December until 29th March 2024 the Grey Mini Paceman I purchased was off the road for 17 days due to mechanical issues and being instructed not to drive the car as it may cause additional mechanical problems. This outlet purchased the car back and me being at a loss = £990.00 d
Walk away... In fact RUN away!!!
In short the attitude and professionalism here is a disgrace. Don't trust them with your hard earned cash. Went to view a vehicle and placed a £100 holding deposit to allow the vehicle to be viewed by my partner, whilst being told it was fully refundable for any reason. At this point no price agreed. Returned to find that the vehicle was overdue some maintenance, and that it was overpriced. I
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