RH

Richard Hardie

2.6/5 from 3 reviews.
2.8

Just dont

I bought a 2020 MG ZS from Richard Hardie Ashington through Georgia in May 2026. I picked up the car and had a swueaky clutch and needed a boot cover which she sorted straight away. I had called my current car finance to find out about the settlement vlaue and got a shock but was told Sales Manager Hannah had helped there too by organising a cash back payment to pay off my old car! I asked about the manufacturer's warranty as I have never had a car with one and Georgia put me onto Hannah who helped me understand how it all works asap. I explained that I was currently sitting with a car I had bought from another dealer and it had broken the day after getting it so i was just checking everything. They were very understanding even though I went through things a few times. Very friendly, helpful people. Thank you to them!

Update - cancel all the above. I am now experiencing what all the other clients have with the Sales Manager sadly. No answers to my questions, had to go back and get car boot cover and clutch s
3 days ago
Richard Hardie banner
Professionalism
Product Knowledge
Value
Vehicle quality
Customer Service
Overall Rating
Just dont
I bought a 2020 MG ZS from Richard Hardie Ashington through Georgia in May 2026. I picked up the car and had a swueaky clutch and needed a boot cover which she sorted straight away. I had called my current car finance to find out about the settlement vlaue and got a shock but was told Sales Manager Hannah had helped there too by organising a cash back payment to pay off my old car! I asked about t
BUYER BEWARE
Zero stars…….. Bought a used car from the Southwick, Sunderland branch and have had no end of trouble since. Was told the car had been serviced and would be cleaned before pick up. When we collected the car, it had obviously only been given a cursory jet wash but the light was fading so didn’t really check. Our son is a mechanic and checked over the car the following day. He found two things that
Poor after sales service
Bought a pre reg car in Nov last year , have made several phone calls trying to chase up things that were to be sorted out i.e. Rubber car mats , no return calls after 3 messages left . Spoke to sales manager last week who said 'leave it with me I'll sort it ' no phone call ! I will be taking this higher after being very courteous to this team it's getting me nowhere . Very poor after sales ser
< 1 >