BMW

Big Motoring World

4.1/5 from 219 reviews.
1.0

Unbelievably bad experience with this company

Truly terrible experience with this company that you should be aware of before buying from them. In February 2026 I spent £30k for a quality SUV hybrid after a very nice salesman looked after us well and offered the car we were looking for that was just in and not listed. It was promised to us valeted, fully charged and with a full tank of diesel when we were to pick it up.

That had to be 2 weeks later because cars sold must go off site the same month. We took a long train journey up to the site (Peterborough) The car was not valeted, fuelled up or had any charge in the hybrid battery. Having no other option we took the car. Only with one key because the other was likely to follow as the car was so new in.

Two days after the 150mile drive home the engine management light came on. I’d arranged a post purchase inspected with an independent Mercedes specialist so took the car to them to diagnose. It was a Solenoid fault relating to cooling of the lithium batteries. £540 to fix, and should be covered under wa
Today
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Unbelievably bad experience with this company
Truly terrible experience with this company that you should be aware of before buying from them. In February 2026 I spent £30k for a quality SUV hybrid after a very nice salesman looked after us well and offered the car we were looking for that was just in and not listed. It was promised to us valeted, fully charged and with a full tank of diesel when we were to pick it up. That had to be 2 wee
By Joe Field Today
Full Review
Two tyres faulty, like pulling teeth!
Flagged tyre pressure issue on test drive in Norwich, was told the mechanics checked it before we left so drove home (2.5hrs away) and 15 mins down the road a warning light came on saying “tyre pressure sensor malfunction”. Logged this immediately on their app, this was 4 weeks ago now and still no resolution. Was then told to go to a Halfords autocentre for a tyre check. This came back with a
By Ollie1992 9 days ago
Full Review
Experience of car purchase
Good easy experience no hard sell felt salesperson listening to what i said has I've worked in motortrade for 35 years that made a great change came away thinking i would go back
By Stephen Griffiths  211 days ago
Full Review
Good experience
We had a good experience with Big Motoring so far. We bought our dream car with their help. The car is still perfect after more de 6 months. So far we have no complaints. When we bought the car every employee was very nice with us, answered every question we had, explained the process very well. We were very happy with our sales guy, very passionate, nice and helpful.
By Cristian 211 days ago
Full Review
Never use this dishonest company!
Please join Facebook group BIG MOTORING WORLD COMPLAINTS- UNOFFICIAL A group dedicated to bringing awareness of the underhanded sales tactics employed by this company. Around 5000 unhappy members and growing daily. AVOID AVOID AVOID AVOID!!
By Scooby250 413 days ago
Full Review
Please read all 1* reviews not the fake 5* they pay staff £5 for
Please join Facebook group BIG MOTORING WORLD COMPLAINTS a friendly group of like minded people who have had negative dealings with BIG MOTORING WORLD. There is plenty of help and advice. Has over 1000 members and growing daily. Terrible company to deal with. Cars are junk. Hard sell on worthless products. Absolutely no aftersales service. The list is massive.
By Wrx250 570 days ago
Full Review
Terrible experience
Car broken down just after 40 days ! Still in their garage now for a new engine i only whish their give my money back and finish with this torment. Please anyone reading this dont step your foot at their shops save your self alot of hassle and stress.
By Luana Freeman  600 days ago
Full Review
Car broke down after 4 days. Warranty company offered 40% of the
I purchased a vehicle on 17.08.24. On the 22.08.24 it broke down. The vehicle was covered by a 3 month warranty. The warranty company arranged a tow truck and asked me to take it to my local garage. I took the car to the only garage which accepted warranty work and had immediate availability to look at the car. Garage confirmed the car needed a starter motor. Warranty company offer to pay 40% of t
By Nikki 611 days ago
Full Review
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