Horrendous, horrific, hell!
I have had an absolutely traumatising experience with the car shop in Doncaster. Before I paid for the car in full, they couldn’t be more helpful; the customer service was fantastic. As soon as they had the money they completely changed. First of all they never mentioned an admin fee of £149 until I’d paid the £300 deposit and even then they didn’t explain what it was for. I was told I could pick up the car on Sunday and drove an hour to get it, however it then transpired that I wouldn’t be able to take the car because it didn’t have a log book and couldn’t be taxed - obviously post offices don’t open on Sundays. So a 2 hour wasted journey. Because I was not aware of what the admin fee entailed, I had changed my insurance to my new car and therefore had no insured car to get to work in on Monday, so I had to get a taxi to the train station and then a train (when I asked if any of my travel expenses would be refunded, I was told a definite no; they seemingly couldn’t care less). No one told me about the log bo
Ladygabrielle89
2020-02-10