I purchased a Q7 on 7th January 2023 from Crystal Motors. The car was prepared well and all seemed well at that point. However from this point onwards it all went downhill very quickly. After having had the car for about 10 days I noticed oil stains on my driveway. I rang up Crystal on the 24th January and they said they would sort it but just need to wait until they have a courtesy car available.

Purchased my car from this garage 10 days ago with a full new MOT; on getting it home discovered the handbrake was so loose it would not hold the car on the flat, let alone a slope so got my local garage to tighten it which they did free of charge. I always get new tyres when I change a vehicle and that was done yesterday, only to be told I have a leaking rear shock absorber and a leaking front ga

Bought a 2014 Ford Galaxy from Crystal in May 2018 and was very impressed with the value for money and customer service. You can only speak as you find but all the staff were very professional and helpful and although there were only a couple of very minor issues to resolve eg replacement bulb, these were happily done by the garage next door when it was serviced before collection. Although living

I would like to tell a story about CRYSTAL MOTOR COMPANY in Rothersthorpe Rd, Northampton NN4 8HZ 1- I bought my car 3weeks ago. I paid the full amount in 1goal. They said it need to wait for the v5 to tax it. So, I have to wait three weeks. But in this period, I kept ringing them, they never ring me back to update the matter. :( 2- when I collected the car, they said there is a back wiper mis

I bought what I thought would be a safe and reliable car from this company. The day after I purchased it all the electrics failed and doors would not open from the inside. I got an independent mechanic to check the car put who then found more problems. The spare tyre was absolutely wrecked and unusable. The back windscreen pipe had been cut so water had leaked in the boot. The air filter was a spo