GM

Galloway Motors

2.6/5 from 5 reviews.
1.8

Poor customer service

Bought an audi from Galloway Motors which was the exact spec i had been looking for from them last November had an issue with the power steering pump I did have a 3 month warranty so I thought, this would be an easy fix and never having dealt with a warranty company before I phoned to advise the garage on the 24/01/2019 of the problem and to find out what warranty I had and how I go about dealing with it. I was advised they would check and get back to me. I sent an email 25/01/2019 asking if they had found the details and got a reply advising I had a 3 month premium warranty and to contact the warranty company with the estimate for the repair which was £645.41. I did this on the 28/01/2019 they had my car on their system and they asked me when I bought the car, I said November 2018 and when did I notice the problem which was the week before only to be told that the warranty for my car had only been put on their system on the 25/01/2019 , this was the day after I contacted Galloway motors so my claim was denie
2084 days ago
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Overall Rating
Relaxed car buying!
I went shopping for a new second hand car a couple of months ago and ended up buying mine ( a little black corsa) from Euna at Galloway Motors. Usually I find car buying/shopping not a great experience as I don't like all the sales talk. However, I didn't get any of that here with this experience. It was easy to arrange a time to see the car with Euna. I got clear directions. I had oodles
Bandits
My wife purchased a car on finance and since she has had the car it's never been out the garage getting repaired. Absolute shambles and Galloway wanted nothing to do with car once they had their money. Avoid at all cost in my opinion.
Second car from Galloway Motors
Wouldn't normally write a review but as the title says this is my second car from Euna and Sam at Galloway Motors and with each purchase I have had a fair exchange price and excellent service all round . My recent Golf was sourced to order by Euna and hasn't missed a beat since it was purchased. There were a couple of issues which were to be expected given its age and these were picked up duri
Poor customer service
Bought an audi from Galloway Motors which was the exact spec i had been looking for from them last November had an issue with the power steering pump I did have a 3 month warranty so I thought, this would be an easy fix and never having dealt with a warranty company before I phoned to advise the garage on the 24/01/2019 of the problem and to find out what warranty I had and how I go about dealing
Beware of this garage
I recently bought a Mercedes CLK from Galloway motors and within two days there was a loud creaking noise from the rear, turned out the car required replacement of full rear suspension and bushes, the car also kept cutting out occasionally at junctions, this turned out to be sensor needing replaced. The entertainment system was not working from time of sale and areas of the info on dashboard not w
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