HCS

Heatherland Car Sales

1.0/5 from 2 reviews.
1.0

Stay away

Bought a car from this garage. was told all advisories and faults picked up by MOT would be rectified. After collecting the car i was unsure about the brakes to which i took to an independent brake specialist describing my issue and telling them that the car is under warranty. The report came back and the car should have not even passed the MOT. Return the car to the garage and immediately after a 5 second check the salesman confirmed and offered to replace. What else was missed on the MOT? Also, it has now been 12 weeks since purchase and still no log book. Telephoned more than 5 times to be told there are delays. Last time i was promised someone would call me back and still hasn't so i am still without log book and will have to pay the cost my self.

Update: 2 more phones and promised someone will return the call and no one has. Still no log book and car still registered to previous keeper. 13 weeks now
732 days ago
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Stay away
Bought a car from this garage. was told all advisories and faults picked up by MOT would be rectified. After collecting the car i was unsure about the brakes to which i took to an independent brake specialist describing my issue and telling them that the car is under warranty. The report came back and the car should have not even passed the MOT. Return the car to the garage and immediately after a
AVOID AT ALL COSTS
I bought a car from them in September 2020, within the warranty period I took it back as it was struggling to start and also the blowers didn’t heat up, they told me they’d fixed it but I picked the car up and it had exactly the same faults I confronted them there and then and they asked me to bring it back AGAIN (I live 40 minutes away and had to get someone to follow me there and back every time
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