HCL

Highline Cars Ltd

3.3/5 from 18 reviews.
1.4

another victim

I made a phone enquiry about a vehicle with a view to arranging an inspection & test drive. The salesman informed me that the vehicle could not be test driven as it no current MOT certificate. he requested a 'goodwill' deposit of 100 pounds in order for them to test the vehicle to facilitate a test drive. Like a fool I understood this deposit to refundable if I did not decide to buy the car. Having viewed & driven the car I decided against purchasing. Surprise, surprise they refused to refund the deposit & virtually laughed in my face when I requested one. I have consulted Citizens Advice & Trading Standards who inform me that this practice is illegal. I am not the only punter to have fallen for this scam
3286 days ago
Highline Cars Ltd banner
Vehicle quality
Customer Service
Professionalism
Value
Product Knowledge
Overall Rating
Professional, honest, highly recommend this dealership.
Purchased Renault RS Megane. Richard was very professional, gave me the deal I was looking for with no BS! Recommended broker for competitive finance, no problems. Slight niggle, car should have been washed off before I picked up but other than that no issues.
By jonesy 2937 days ago
Full Review
BEWARE
March 25th 2017. Paid a £300 deposit on a Volvo V40. On returning home i noticed the invoice said 3 months warranty, terms on reverse of invoice (at very bottom of page in smallest writing). They advertise an AA warranty and i thought the warranty was with them, no, this is a basic warranty. On this basis i decided not to proceed with the sale and asked for the return of my deposit..... No chance
By Jaynee 2949 days ago
Full Review
Very satisfied
I purchased a Vauxhall Meriva from this company and discovered it had a fault i.e. light lit on the display. It was taken back for checking and a spare was required. The time taken for the repair was 7 days, mostly waiting for the part, but during this time I was given use of a Renault at no charge and the repair done under warranty. I have NO issue with this dealer and cannot understand what happ
By urburr 2963 days ago
Full Review
DO NOT TRUST THESE GUYS!
Hi All, this is the worst company I have ever had the displeasure of dealing with! First of all the salesmen cannot even get their LIES straight and the garage they send their cars to are both inadequate and inept. I am hoping that you pay attention to this post as I feel THAT strongly that you will find the same. I had problem, after problem, after problem with a car which we purchased from them,
By jonesa41 3011 days ago
Full Review
Delighted
Top guys, very happy
By RobK 3052 days ago
Full Review
Terrible service
Stay away from this place. We bought a car from this place and the owner failed to tell us about the odometer change which was changed when in possession of the previous owner, we only found out when we noticed the odometer mileage was different to the actual mileage. There were other things wrong with it, a broken bumper, broken cup holder, broken boot shelf lug, condensation in rear lights, and
By Ta123 3053 days ago
Full Review
another victim
I made a phone enquiry about a vehicle with a view to arranging an inspection & test drive. The salesman informed me that the vehicle could not be test driven as it no current MOT certificate. he requested a 'goodwill' deposit of 100 pounds in order for them to test the vehicle to facilitate a test drive. Like a fool I understood this deposit to refundable if I did not decide to buy the car. Havin
By Dicky14 3286 days ago
Full Review
Very satisfied
Very happy with the whole experience , Staff were very helpful .
By pjw35 3332 days ago
Full Review
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