AVOID LEXUS STEVEN EAGELL!!!
AVOID LEXUS STEVEN EAGELL!!! First Lexus service they ruined the interior of my car with mud, & failed to fix the tracking on my car. Second service they AGAIN ruined the interior of my car with mud, and this time dented the door of my car! In addition, despite being ILLEGAL under GDPR regs, twice on booking a service their sales department rang me with high-pressure sales tactics to change to a new car! On complaining about this, one of their “managers” from their Peterborough branch rang me and COMPLAINED that I had ‘complained’, did not agree that they were breaking GDPR regs (which they are), and rather than apologise, told me I could not book my car into ANY of their Lexus branches!!!! AVOID - DREADFUL CAR DEALER, SLOPPY SERVICING AND APPALLING CUSTOMER SERVICE!!!!!!!
adrian_fry
2024-04-21