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Macklin Motors

1.1/5 from 3 reviews.
1.0

Very bad

I bought a second hand car from Macklin Motors, Peugeot branch, Edinburgh, spending almost 8K. The selling process was quite slick and smooth, but 8 weeks after the brakes of the car stopped working while driving, putting myself and my passengers at great risk. As I was 400 miles from Edinburgh, I called a local garage to have a look at the car, and they found break failure and 3 different leaks from the front of the car, including the radiator, thermostat housing and oil housing. The car is under 1 year third party warranty, but it would only cover 1 of the leaks and not the rest, resulting in a £800 bill to get the car back on the road.

Once back in Edinburgh, I called Mackling Motors to discuss the situation and wrote some emails to them, to which they have not even bothered replying. It took me 3 days and several attempts before being able to speak to the sales manager, with numerous false promises of being called back. The different staff I have spoken to in several occas
615 days ago
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Overall Rating
Very bad
I bought a second hand car from Macklin Motors, Peugeot branch, Edinburgh, spending almost 8K. The selling process was quite slick and smooth, but 8 weeks after the brakes of the car stopped working while driving, putting myself and my passengers at great risk. As I was 400 miles from Edinburgh, I called a local garage to have a look at the car, and they found break failure and 3 different leaks f
Terrible Customer Service, terrible attitude
Where do I start. After 8 months out engine failed. Car was recovered to Macklin Ford. Had to arrange hire car with Ford as dealership inept. Had 5 dates for replacement engine. Finally fixed some 7 weeks after breakdown. Offered to purchase another car to get us back in a car of our own but director involved refused to give even £5 off a car. His attitude was a disgrace and I will never purchase
lies
lies lies and more lies from this company. Told me my new car would be far better fuel consumption than my old car, in fact the new car is much worse, so instead of saving money on petrol which is what i asked for I will be spending even more on petrol. Told me i could not change my mind about GAP insurance even before i signed for the car. Told me wrong price for tax disc so this will cost me eve
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