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McCarthy Cars - Croydon

3.4/5 from 5 reviews.
5.0

The buying process was a joy

When I began a search to replace my existing Mercedes Benz 4x4 I had in my mind a used Mercedes model and year of manufacture that I really wanted but felt I could never realistically find.

As most people do I started searching on the Autotrader website and to my amazement I actually found the car that matched my specific requirements. If you take into account that I meticulously looked after my own vehicle then finding a used specimen that was one owner from new, full service history, relatively low mileage and clean inside and out was going to be a challenge.

First thing that came into my mind that this is too good to be true and assuming that a “small” dealer which I had never heard of was selling it there has to be a catch. I first went onto to HPI check the car even before contacting the dealer – it was OK! Then I phoned the dealer to obtain further information and I spoke to Terry who was very helpful. I still felt at this time that something has to be wrong with car. Then I made plunge to travel and see the car – I was still apprehensive even at this time.

When I reached the Showroom I was met by James McCarthy who showed me the vehicle and allowed me to test drive the car. After meeting James and his team I was confident that the car was as stated in writing. Thereafter, the buying process was a joy and I am happy say that small businesses can still thrive in an age when bigger businesses endeavour to muscle out the small companies. The reason why McCarthy Cars are successful is simple – personalised, knowledgeable, efficient service.
4453 days ago
McCarthy Cars - Croydon banner
Product Knowledge
Vehicle quality
Value
Professionalism
Customer Service
Overall Rating
Excellent service from sales to the road
I started my dealings with Maria and reserved the car for my later test drive. The car was prepared for the test drive according to the booking we had made and then it was fully serviced as they stated and I agreed a price for the part exchange of my old car. The car was then delivered as was arranged and in total contrast to our previous experience of buying a car (see Trustpilot) from Big Moto
Dodgy car dealers
Wanted to get my partner a car and thought as McCarthy Cars was a family run business, it would be safe to buy a second hand car there. The salesmen was very nice and chatty, obviously to make a sale. I paid half of the sale and the other half was put on finance. We were told the car was semi automatic but drove the same as a fully automatic, never was the word easytronic mentioned or we would o
Worst experience.., lot of misrepresentations.
They are good when you go for sale of car but give price diffenent and make it conditional that you must upgrade or they will decrease price a lot. Then they make wrong representations about resale value. Attitude is changed after signing contract. They don't explain about warranty. Trick is thy they offer first MOT and Service to cover faults and after expiry of warranty all covered faults like s
The buying process was a joy
When I began a search to replace my existing Mercedes Benz 4x4 I had in my mind a used Mercedes model and year of manufacture that I really wanted but felt I could never realistically find. As most people do I started searching on the Autotrader website and to my amazement I actually found the car that matched my specific requirements. If you take into account that I meticulously looked after my
Went the extra mile.
As I have never been very keen on buying cars from a used car company it was with some trepidation I phoned McCarthy Cars who invited me to see their range of cars as I had taken a liking to car I had seen on ebay. When I arrived they had already organised the car and simply tossed me the keys and invited me to take it for a spin which I did. No pressure, no salesman sitting next to me- just me te
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