Didn't get as far as buying, the whole experience was just hideous.
I am one of those people who are evidently totally invisible to car salesmen. I parked my reasonably smart car with private plate outside their premises and proceeded to walk around their yard for about twenty minutes, in particular looking at one vehicle. There were three people walking about doing things, no other potential customers, yet none even acknowledged my existence. Eventually I had to actually block the way of the owner to get him to stop. I asked if I was invisible, he said they were very busy - not with customers! Car was clean but otherwise totally unprepared, brakes felt dangerous, make horrible noises, wouldn't have bought it if it were half the price. When I arrived back I was verbally assaulted and abused by a guy from the tyre depot next door because apparently I parked in the wrong place. All in all a very poor customer experience - wouldn't go back there under any circumstances!
BobBuzzard
2015-02-17