PCC

Penybanc Car Centre

1.0/5 from 2 reviews.
1.0

Spent 12k on a van with problems!

If I could leave 0 stars I would, I’m so annoyed, So I’ll try and make a long story short, I spent £12k on a 2020 Citroen Dispatch van from Penybanc car centre Ammanford to find out it had numerous electrical and mechanical problems, I emailed Penybanc and it was booked into NG Carworx Ltd Ammanford to have the problems sorted under warranty, the van went in for 2 days, I got the van back and only one of the 8 problems was fixed, NG Motorworx assured me everything bar on item was fixed, I put it in writing (e.mail) to NG carworx that numerous items hadn’t been fixed and heard nothing back, I also put it in writing to Penybanc car sales (e.mail) and heard nothing back.

Then I phoned penybanc and got excuses why no one replied, next they booked the van into Bassetts Citroen in Carmarthen, penybanc wanted me to help pay for it, I said no way, anyway it went in under warranty for nearly three weeks, I got the van back from penybanc, they said everything was fixed, but only one item was fixed again, Just been t
285 days ago
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Overall Rating
Stay away, worst experience of my life. Zero stars.
Stay away from Penybanc car centre. Be warned that the after sale customer service is appalling, atrocious and substandard. Worst experience of my life in buying a car from Penybanc. I bought a discovery and within about couple of miles of driving from the dealership warning lights for faults in the car was displayed. Returned the car within 2 days for repair work. Car was with dealer for almost
Spent 12k on a van with problems!
If I could leave 0 stars I would, I’m so annoyed, So I’ll try and make a long story short, I spent £12k on a 2020 Citroen Dispatch van from Penybanc car centre Ammanford to find out it had numerous electrical and mechanical problems, I emailed Penybanc and it was booked into NG Carworx Ltd Ammanford to have the problems sorted under warranty, the van went in for 2 days, I got the van back and only
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