RMC

Rhondda Motor Company

1.8/5 from 5 reviews.
1.2

Very poor customer service and sales process

I don't usually write about a poor service but I firmly believe that people should know about the experience I had from this motor trader...

I recently had an experience with Rhondda Motor Company LTD that left me very disappointed. The customer service was far below the standard I expected from a so cold reputable company.

Sales Process: The sales process was disorganized and confusing. It seemed like the left hand didn’t know what the right hand was doing.

Response Time: The response time was another major issue. I had to wait for days to get a reply to my initial inquiry, and when I finally did, it was a generic response that didn’t address my specific questions. Follow-up emails were met with similar delays, making it impossible to get timely assistance.

Customer Service: When I did manage to get through it was passed to a legal firm, the lack of empathy and unwillingness to help was startling. There was no attempt to understand my situation or to provide a solution. Instead, I was met with s
400 days ago
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Value
Vehicle quality
Product Knowledge
Professionalism
Customer Service
Overall Rating
Dont trust rmc
I bought a car from here last September, after one week if driving it I broke down twice in one day and the breaks started makeing a load squealing sound, one of the back doors wouldn't open, the cd player didn't work and the speakers are temperamental, I spoke to rmc after I had taken it to my local garage where they told me there's a air leak, Rmc said they will have a look at the car when th
Very poor customer service and sales process
I don't usually write about a poor service but I firmly believe that people should know about the experience I had from this motor trader... I recently had an experience with Rhondda Motor Company LTD that left me very disappointed. The customer service was far below the standard I expected from a so cold reputable company. Sales Process: The sales process was disorganized and confusing. It
Very satisfied buyer
I have purchased 4 cars with Rhondda Motors and found them to be very good indeed having a few minor problem (lights on c4) which was quickly resolved Will have No problem purchasing with them in future
Avoid
This garage is a total rip off don’t deserve any business and their customer service attitude is so bad . I’d of put zero stars if possible . They sold a faulty car to my daughter who has paid out so much in a year and broken down numerous times she hates driving it , do not purchase cars from them .
Be warned-do not buy a car from this dealer!
I purchased a vehicle from Rhondda Motor Company in April and I have had nothing but problems with it since it left the forecourt and ultimately, the car no longer runs due to a major fault. I have tried to resolve my issues with the company directly with them but they are not forthcoming with a suitable solution. I will now have to face the stress and concern of pursuing them from the Court syste
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