RW

Rybrook Warwick

0.9/5 from 3 reviews.
1.2

Car went back in 5 times before fault diagnosed

My 335i developed a miss-fire while still under warranty. Every time I took the car in it was a morning off work and each time I went to collect I was told there was no fault found. Sure enough a week later, miss-firing again.

In the end I had to write to the MD quoting sections of the Consumer Protection Act (The C.A.B. advised me) who in tern, to his credit, got the service manager to arrange one final visit. By this time, as if by magic, the manufacturer warranty was just out.

I had to pay a small percentage but a fairly large amount to have all the injectors, ignition coils and spark plugs replaced.

In this day and age in which a computer is all that is required to diagnose a car (I actually knew what the fault codes were), it seems beyond belief that a BMW main dealer cannot diagnose such a modern car.

I don't believe it was a coincidence that the warranty ran out before they diagnosed the fault and it still frastrates me that it took a strongly wored letter to the MD to get the problem fixed.
4352 days ago
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Nightmare
I bought a car from this dealer. I asked them if was in order with the vehicle was told that vehicle was undamaged and was shown service history HPI check and wss assured that car had never been in an accident. Turned out car has been in a massive accident that has bent the chassis of the car all damage was bodged with filler and paint. I suggest you NEVER buy a car from this dealer
A Nightmare!
RYBROOK BMW OF WARWICK - VERY BAD REVIEW What a nightmare we have had with Rybrook BMW of Warwick, amongst other things, they caused heat damage, apparently from sparks from a grinder or welder, to my 430D Coupe windscreen & driver’s door glass, after we took the car to them for a repair, after someone reversed into it, and totally denied responsibility. I paid £438.57 for new glass, and am now h
Car went back in 5 times before fault diagnosed
My 335i developed a miss-fire while still under warranty. Every time I took the car in it was a morning off work and each time I went to collect I was told there was no fault found. Sure enough a week later, miss-firing again. In the end I had to write to the MD quoting sections of the Consumer Protection Act (The C.A.B. advised me) who in tern, to his credit, got the service manager to arran
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