SP

Sterling Performance

2.4/5 from 12 reviews.
0.4

Shocking dealership

I attended this so called 'performance high end car' showroom with a view to buying one of their lesser prices cars. After making an appointment and travelling 50 minutes, I was initially please. However, I was left waiting 45 minutes as one person does the paperwork and shows the cars. I was finally greeted and told that a test drive was only pertinent if I was planning on putting down a deposit on the car as this takes extra valeting and the time of staff. I have never experienced this from any dealer and would especially not expect it of someone selling high spec cars. It was not only this that incensed me, but the manner in which I was spoken to! The top dog was very arrogant and seemed unwilling to talk about the car almost unless I handed over my purse. This is nothing more than a money hungry business and I would not recommend it to anyone.
4014 days ago
Sterling Performance  banner
Product Knowledge
Vehicle quality
Professionalism
Customer Service
Value
Overall Rating
Avoid at all costs.
These people are virtually criminals. Between purchase and delivery, they swapped the gearbox on an otherwise perfect low milealge car I bought from for a completely worn out one and damaged the underneath of the vehicle while doing so. I'm out of pocket for thousands.
Purchase of Vehicle
My present review is all positive of this company. I am not a car trader and not a regular purchaser of vehicles but have been looking for a quality 3 year old car for some time. It is also notable that I have never carried out business with this company prior to me looking at this car. My first impressions of the company were through car sites such as CARGURU, AUTOTRADER, MOTORS etc. My eyes tell
Tried to sell me a clocked car
These disgraceful people tried to sell me a clocked top end car - luckily I did my due diligence and found out from manufacturer the irregularity. They then pretending to be shocked and yet still sold it to someone else without disclosing. Trading standards have opened a case on this shady outfit.
do not trust this person
do not trust this person. They clean car and engine to look nice. If you buy make sure he give you warranty. Do not trust!!!! My bmw broke down and i need to rebuild engine with cost me 1500. Big liar!
Agreed a deal then reneged on it. Terrible customer focus.
I agreed a deal on an M5, had the finance in place, cancelled the registration on my existing vehicle ready to swap to the new M5. Then I get an email (not even a call!) from an alleged salesman stating that they sold the vehicle the day before. Knowing full well the status of our agreed sale / deal as the salesperson was copied in on all correspondence relative to the deal. CLOWNS. Dishonest.
Dont under any circumstance buy from them.
Have reported them to Trading Standards and proceeding with court action. Car was Dangerous to drive and the P.D.I meant nothing . Once they had the money they did not care.
Excellent service !
I purchased a lovely second hand Maserati Quattroporte at sterling performance Hayes and experienced great communication, great aftercare and generally impeccable service. They made everything very straightforward and the process was painless. The car itself has been very reliable and a pleasure to drive, with no hidden nasties or unpleasantness other than general wear and tear. Thanks Parm, will
Purchase of Porsche 911 Conv
Excellent service delighted with my purchase
< 1 2 >