TCS

The car shop

3.7/5 from 3 reviews.
1.0

RUN AWAY!!!

Back in February i visited the car shop in Franklin Road Bournville Birmingham to swap my Mercedes for another car. I am disabled and was struggling to get in and out of the car. I swapped with a BMW. I paid 200 for a full service. I had nothing but problems with the car. I took it back 5 times. The owner of the car shop said he would take the car to a bmw specialist. He told me thry could find nothing wrong with the car. I called bmw and they told me the car was never taken in. They gave me no receipts for anything. I suspected the service was never done. I took the car to an independent garage who carried out a full service. The mechanic told me no oil change had been done within the last 12 months. I hsve this in writing. They are liars and cheats. I asked for my Mercedes back. They said it was sold. As of today (June 3rd) the Mercedes is still on their forecourt. Lies lies lies. I got in touch with trading standards who made thrm provide me with receipts and log book. They then had the
2156 days ago
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Customer Service
Product Knowledge
Value
Vehicle quality
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Overall Rating
After care
After recently purchasing a vehicle from the Car Shop, I then had a problem with the vehicle and the guarantee company. I contacted the proprietor of the garage Who has dealt with my issue and has gone to great lengths to resolve the issue for me. I have found the polite and extremely helpful and would deal with them again in the future
Excellent service
I have just purchased an Audi TT and received excellent service from start to finish, making the whole process of buying a second hand car as a single woman much less stressful and anxious. They offered brilliant aftersales care and I would definitely buy from them again and will be returning for future mot and services. Thank you The Car Shop !
RUN AWAY!!!
Back in February i visited the car shop in Franklin Road Bournville Birmingham to swap my Mercedes for another car. I am disabled and was struggling to get in and out of the car. I swapped with a BMW. I paid 200 for a full service. I had nothing but problems with the car. I took it back 5 times. The owner of the car shop said he would take the car to a bmw specialist. He told me thry could find n
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