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Trust Ford Cobham

1.6/5 from 1 reviews.
1.6

Frustratingly shocking customer experience with Ford related to

I stepped in to help my son with the troubles he experienced with TrustFord Cobham & Byfleet. He bought a used 2019 plate, 20k miles, Fiesta EcoBoom just over a year ago from Cobham Trustford. They up-sold him an extended warranty & Warrant Protect etc etc. Within 2 months the car broke down with a failed clutch on the motorway leaving him in danger on a major live road. The Police attended; the vehicle was recovered to TrustFord but my son had to pay for all that (£200+). Byfleet TrustFord 'fixed' the car. My son tried to reject the car under 2015 Consumer Law to get his money back but TrustFord were very difficult. My son reluctantly took the car back as he was in the middle of his university finals and didn't have the time for all the ongoing inconvenience. He still wasn't happy with the car and Guildford Ford independently inspected the car and found it to have multiple residual issues (including an engine/gearbox oil leak which should not have been there following the clutch repair as that was ex
431 days ago
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Frustratingly shocking customer experience with Ford related to
I stepped in to help my son with the troubles he experienced with TrustFord Cobham & Byfleet. He bought a used 2019 plate, 20k miles, Fiesta EcoBoom just over a year ago from Cobham Trustford. They up-sold him an extended warranty & Warrant Protect etc etc. Within 2 months the car broke down with a failed clutch on the motorway leaving him in danger on a major live road. The Police attended; t
By DONTRUSTFORD 431 days ago
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