LBL

Lawton Brook Ltd

1.3/5 from 5 reviews.
2.4

Very poor experience

We bought our first Aston Martin away from the dealer at Lawton Brook this April and it ended up a BIG mistake! The reviews looked good and the car spec was exactly what we were looking for, delt with Chris who told us the car was perfect as that's what Lawton Brook only deal in sounded great so we done a deal and went down to get it

On inspection paint work was damaged and price had to be re negotiated, thank goodness we didn't accept there FREE delivery...on road test stop start light wouldn't go off Chris advised it was due to sitting around and would be fine! More rubbish ended up needing a new battery.

Service book and hand book was missing and we were walking away but Chris promised he would order one from AM Leeds and send it on to us and confirmed it by email, after numerous phone calls and emails Chris eventually told us it's here and will send it out recorded delivery...did we ever get it...did we heck...just told total lies...certainly wouldn't recommend and for all the difference on price I wi
6 days ago
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Overall Rating
Very poor experience
We bought our first Aston Martin away from the dealer at Lawton Brook this April and it ended up a BIG mistake! The reviews looked good and the car spec was exactly what we were looking for, delt with Chris who told us the car was perfect as that's what Lawton Brook only deal in sounded great so we done a deal and went down to get it On inspection paint work was damaged and price had to be re ne
Not even worth 1 star!
We bought a car from these crooks last year which has subsequently suffered terminal engine failure after 6 months of ownership and left us with a huge bill to pay as the warranty we were sold wouldn’t pay out. We asked Lawton Brook for a contribution towards the cost but all we got is a don’t care attitude and arrogant staff (especially Steve). Please ignore their sales chat and flash cars as the
DO NOT BUT FROM THIS COMPANY PLEASE READ ON TO LEARN WHY
I bought a 4yr old BMW X3 with a 12-month warranty for £37,000 from Lawton Brook in July 2023. In January 2024 the engine failed due to a faulty oil filter that collapsed and was sucked into the engine causing £23,000 in damage. The ‘warranty’ that came with the vehicle refused my claim stating the part which failed is a serviceable item and is not covered. Lawton Brook blamed BMW stating the part
Complete Engine fail - 2015...and blown a hole in the engine
Legal process commencing against Lawton Brook so won't put too much detail yet. Sales person tells me to drive engine to failure then denies. Refuses to replace or refund. Tells me not to worry about warranty as he will sort it, it goes on and on.
Robbers , theives ...AVOID
I can only agree with the above comment and a shame there is more of us. They are all over you at the beginning and advertise vehicles as “excellent” , like us we had a vehicle delivered that turned up with scratches and damage to wheels and then had the audacity to try and tear my 28 year old px apart but they are selling a 2.5 yr old as “excellent” that was so severely damaged we refused it. The
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