CSC

Chariots Specialist Cars

3.3/5 from 14 reviews.

1.0

Unsafe car and terrible after care

Sorry to have to write this review however having done some research my problem is not uncommon. You should all be aware:

1) When you buy a car and they claim it is serviced to manufacturer standards this is NOT true as they failed to check technical service bulletins which are a key part of manufacturer quality servicing. They also left the service light on.

2) In my case their failure to follow the manufacturer guideline means my front brakes are incorrectly fitted and now warped. (issue in 180mph capable 4x4)

3) Failed to follow guidelines on rear brakes

4) When a technical issue (wobbly steering and knock in suspension) was raised under warranty, insisted I had to resolve it myself and send the bill. Unfortunately 3 separate garages struggled to find the issue over a few of months until a full paid for diagnosis by myself discovered:

Defective Tyres

Incorrectly fitted brakes

Failed suspension part

No one at Chariot's acknowledged ANY correspondence.

5) Having waited for a response in January I ra

JF 739 days ago 2023-03-17

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Professionalism

Vehicle quality

Customer Service

Value

Product Knowledge

Overall Rating

Great until they have your money

So I didn’t read the reviews but wish I had first. I picked up a 2013 ford cmax diesel from this dealer which had less than 80000 miles. Having worked on fords for many years it became apparent in the first hour that the dmf was failing due to the car shaking when idling, and when driving. The biting point for the clutch was also very high. I contacted canvey chariots the same day and with littl

By Essexj 507 days ago

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Unsafe car and terrible after care

By JF 739 days ago

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Issues with car i bought from Chariots

I bought a Mercedes AMG from then, from the start i had issues with the Drivers seat, also Issue with the driving of the vehicle not being say, they had the vehicle back many times this went on for six months they kept saying there was nothing wrong with it. I asked them to let Mercedes Dealership to look at it, they told me to take it to Mercedes. When i told Chariots it was a cost of £127 for it

By nohassell 815 days ago

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Professional and customer care highly ratedcare

Franco and his team are very professional and knowledgeable, not pushy and honest was my experience. Good price and added warranty with servicing. Its a fact that cars can go wrong after the sale but i had no issues with a repair after 1 week and was given a courtesy car during the repair work. A credit to the whole team and industry

By ndunkley 1893 days ago

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Excellent Service

Always use Franco,Nick and the team to sell and service our cars. Always very helpful and professional.

By IS20001 2171 days ago

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Disgusting and Unprofessional Avoid at Any Cost

Very poor service. Never admit their fault. They think they are the only genuine car dealer and their mechanic are better than actual manufacturers mechanic. took my car to repair under the warranty but did not do nothing also unable to provide any evidence what work has been carried out. called me and only gave me 2 hours notice that delivery driver is on his way to drop my car off and pick up t

By mzi_ziyan@hotmail.co.uk 2336 days ago

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Bought and used for servicing ...

Bought a BMW 520 tourer two years ago. The vehicle has never missed a beat. It was immaculately presented - (a four year old car when purchased) but literally looked like it’d come off the production line. The whole buying experience was excellent, so much so that I decided to use them for all my servicing needs. Each and every time the staff have been professional and their work nothing short of

By PNewton 2576 days ago

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Great Car Purchase

I purchase a Jaguar for them. All work promised was completed and the car was ready on time. Very helpful and friendly service

By david@spherepartnership.co.uk 2716 days ago

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