HMO

HPL Motors Oldham

1.8/5 from 9 reviews.

0.8

Damage

Put a deposit down and they said they would fix the scratches and chips on the paintwork.

When we went to pick it up the work was rubbish it looked like they had used tipex. Also more damage as they said a worker had fell on it but they would fix that too. As this wasnt our agreement my son decided it wasnt for him. Totally dishearted. We spoke to who i think was the manager and he was very arrogant. I asked for the deposit back as the car had more damage since we had put deposit down. He was unprofessional and near enough tryi g to bully my son into buying the car. We then had a call an hour later to say he wasnt having his deposit back and he would re send terms and conditions. Well would rather lose £200 than pay £7499 for poor customer service and bullying staff. I think he was gutted when a my 19 year old came with non gullable parents.

Vicster2 2562 days ago 2018-04-20

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Buyers beware

Bought a car which had not been prepped on 1st viewing. Ws told it would receive full bodywork checks, pokishing etc. Not done on collection. Deove off and warning lights came on. Returned so manybtimes. Tokd to get repair done at kia garage and they would pay but i wanted money back. Refused to return funds despite provingvthe car was not fit for purpose. Salesman made promises not delivered. No

By Hwright 266 days ago

Full Review

Avoid at all costs

AVOID AVOID AVOID My partner purchased a 2019 smart car from this company, a few weeks in and someone had scraped the rear bumper in a carpark. She called a SMART repairer who came out and gave her a price. The day came to do the job and he started to rub the area down only to reveal a blue bumper underneath the badly painted bumper and yet the car is white. The car had been accident-damaged a

By Woodster66 552 days ago

Full Review

Dishonest

dishonest staff and managers, told me the car has a private ownership (which was a requirement for me), after searching the car history found it has been used by a lease company for half of its age! and they refuse to return the deposit. Do all your search before paying them a penny, and if they tell you the deposit is refundable then ask for a written proof. it's easy for them to claim things the

By mixologist 606 days ago

Full Review

Damage

By Vicster2 2562 days ago

Full Review

Dishonest and cheap

There's so many things to say. Because of the word limit I am going to list what happened here: -Car dented on first service and poor tyres put on I find out that the auto-wipers did not work (required to use the wipers at all so important). -Went to HPL they couldn't fix it. -told be to go to another garage, they couldn't fix it either. - I had to pay for this they refused to cove

By lyndon160 2801 days ago

Full Review

Buyer beware!!!

This is not the reputable company you would think it is. Very good at the sales patter but once they sold you the car forget about any after sales care should you have any problem as i have. Even with an additional warsnty purchased they do not provide any quality of after sales care. My car has been back several times and still not fixed. After trying to escalate the problem to managers and dire

By Philip 3007 days ago

Full Review

Paul heaven excellent sales man

Excellent customer service, felt very welcome. Was approached almost immediately as i entered the show room. Didn't have to hang about, was straight to the point, would deffo recommend Paul.

By Lauren k 3229 days ago

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Check your keys before buying

Waited for me to sign on the dotted line before they told me the spare key was missing. Depending on the type of key I want, that's another £130 to £230 I am out of pocket before I've driven it off the forecourt. They wouldn't even consider replacing it as a goodwill gesture, poor show. I've given value and vehicle quality 3 stars just to be fair, but since I only bought the car yesterday...who kn

By Pete 3298 days ago

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