JRC

James Richards car sales

1.4/5 from 9 reviews.

1.0

Jack i

Awful service!!!

Was told the car I was buying had no faults and was good for sale. After driving home I then had a Christmas tree on the dash with warning lights and a grinding noise from the front of the car.

Contacted them however they were useless saying this isn’t covered by warranty! Was told I’m not allowed a refund at all and I struggled to get an answer out of the so called “phone man”

The guys who never speaks to his boss apparently and can only email him and never receive a reply!!!

Terrible customer service considering gave them lots of trust in this sale.

Jivin 61 days ago 2025-02-24

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Overall Rating

PLEASE! Avoid James Richards Car Sales ??

I strongly urge anyone considering buying a vehicle from James Richards Car Sales to proceed with extreme caution - or better yet, avoid them entirely. On April 11th, 2025, I purchased an Audi S3 (registration PE16 KNW) from this dealership. Within one hour of taking ownership, the car suffered a complete clutch failure, leaving it entirely undriveable. I was forced to arrange for emergency rec

By OllydeCandole 11 days ago

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Great trade-in price!

Recently brought a car Mercedes A-class from here. The whole purchase was done online. My car was delivered within the time frame promised (48HRS). Very pleased with my new car and happy my old has a new home.

By Alex12345678 49 days ago

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Jack i

By Jivin 61 days ago

Full Review

Shocking service

A deal was made over the phone and appointment made to complete deal. The car was not ready the salesman did not have a clue That tried to knock £1000 off my car which I refused The car I was thinking of buying had not had a service ifor the last 36k miles They would refund my deposit A real back street car sharks Keep well away

By Mark 63 days ago

Full Review

DON'T WASTE YOUR TIME OR MONEY!!!!

My partner&I came in looking at a car, staff appeared friendly and any questions could answer. Happily took out for a test drive. We noticed a few things wrong and they said they would be sorted. We then went into the office with George (manager) and put a deposit down. Came across friendly and helpful. George asked when we would collect the car. We said the weekend if possible. My partner called

By ShanTy18 310 days ago

Full Review

Stay away!

I want to say that I am EXTREMELY disappointed! Bought my smart car For £3500 it has now cost me £700 At a REPUTABLE garage who I always use. Promised a service which wasn’t done! The sump plug has been GLUED in! No idea how that would have passed MOT! At Least I know that the car will be checked properly. Definitely been duped and overcharged . Can be damn sure if i needed a warranty in 3 months

By ADenn1310 374 days ago

Full Review

Unprofessional and untrust worthy trader

I brought an Audi A3 from this dealer and when it rained a couple of days later there was no back wind screen wiper and I noticed that it was broken of with a sharp plastic part scratching the window, also the sun visor clip was broken and what is worse I saw the salesman, George open the sun visor and close it, but still didn't mention it was broken. I called the phone number and he said he will

By S103 413 days ago

Full Review

Many problems with the car. The dealer escape from responsibilit

Bought a 10- years-old second hand car there, paid £8500. On the way back home after we picked up the car, it was shaking, warning lights were on. I called the dealer many times but his attitude was perfuntory. Two months later, I noticed that oil dripping on the drive so I took the car to another garage to have a check. Gearbox leaking oil diagnosed and steering wheel is bended. So we called t

By Kit 516 days ago

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