M

Motormill

1.2/5 from 2 reviews.
1.0

Worst place ever- read this review but go elsewhere

Worst service ever- i reserved a bmw online and had the finance arranged. When reserving the car I was not told there was a £299 admin fee and then once the figures had been agreed they said they’d made a mistake and that they have to charge £299 extra.

The photos of the car showed leather seats, on arrival they were cloth. The car hadn’t been cleaned throughly and still had the precious owners parking tickets in the door pockets. The boot had glitter everywhere and mud in the sides of the boot opening. I was also told I could only test drive the car for 5

Minutes as she had to pick her son up and go on holiday- never mind I was spending £16798 on a car!

What’s worse was the service from Vicky. When I said I was not going ahead with the purchase- I got shouted at, called a silly cow and why would I go all that way and not collect the car? That she was due on holiday (although the dealership was meant to be open until 5pm -we arrived at 3pm) and he son was waiting on a train for her.

Having alway
1345 days ago
Motormill banner
Value
Vehicle quality
Professionalism
Customer Service
Product Knowledge
Overall Rating
Worst place ever- read this review but go elsewhere
Worst service ever- i reserved a bmw online and had the finance arranged. When reserving the car I was not told there was a £299 admin fee and then once the figures had been agreed they said they’d made a mistake and that they have to charge £299 extra. The photos of the car showed leather seats, on arrival they were cloth. The car hadn’t been cleaned throughly and still had the precious owne
Put the screen price up after deal was done!
After phoning and talking to the salesman about a car I’d seen online, he told me the car had just had £700 to pass it’s last mot. On the test run, the salesman and I agreed I would buy the car for the price advertised. After the run, he informed me the price had now changed and was an extra £190!! Stay away! Getting laughed at but so old plump woman as we drove off!! They should be ashamed!
< 1 >