PCO

Prestige cars of Essex

1.7/5 from 11 reviews.

1.2

Prestige cars of Essex (AVOID)

Currently experiencing a frustrating time with this company. I part ex-d a Mercedes c class coupe for an e class coupe, exactly a month ago. 2 weeks into driving it the engine was making a very loud noise which I enquired about, but received no correspondence. Now a month later and the car pretty much broke down 50 miles away from home. Mercedes recovery team came out and established there are too major faults with my new car. T it won't let me drive over 40mph. I was told I have 3 months warranty and it would be resolved. I was then asked if my local garage could fix the problems (Now assuming the company the warranty is held with cannot fix the issue). My local garage was contacted and told prestige that they don't deal with the codes/faults. I then spoke to a friend of mine who owns a garage, who then gave a quote for the parts and labour which prestige are reluctant to pay. I've now been informed that they're in the process of having a mobile mechanic come out. It seems like they're reluctant to fix the i

ashleyreyes85 3025 days ago 2017-01-12

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Overall Rating

AVOID AVOID AVOID

These scammers sold illegally a vehicle to me without declaring that it has previously been damaged. They have stolen a years tax money from me. Refused to pay for brake pads even though apparently I have 3 months warranty. Never sent my private plate back to me either. My trade in started getting traffic fines through the post almost immediately. I'm disgusted at the way they are happy to treat c

By BeardedBam 52 days ago

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Not recomenend

I have my car for 2 weeks, been complaining everyday, trying to chase them up, but they ignoring me. Driver lied to me that car dont have scratches, next day on a day light after car wash i seen that all car been scratched! Asked them are they can polished they said yes we can. But it took me 1 week to get that answer. But now is 2nd week and they literally disappeared, i called them left voice me

By Auksezalpyte 511 days ago

Full Review

DO NOT USE

I am appalled at the service I received from Prestige Cars. I bought a Mercedes A Class from them, put down a deposit on the car, they did not let me come in for an appointment, it was all on Whatsapp. When I picked up the car, it had a womens possessions left in the glove compartment, it also had the previous owners information (personal information) logged into the system. I could not do anythin

By HANSMEE 675 days ago

Full Review

Amazing experience

Smooth process from sourcing to collection within a couple of weeks timelines meet and everything discussed happened thank you prestige cars

By Luxelondoninfo 764 days ago

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WORST EXPERIENCE EVER !!!!

They Are a Fraud company please dont buy cars from them. Buying a Range Rover Evouqe £23,500 from prestige car of essex is my biggest mistake. Worst customer service ever and the car condition is really BAD and its illegal to sale cars to customers with out revealing the state of the car. To be honest i dont know where to start from with the list of faults in this car. I will make sure FCA kno

By Jv 1360 days ago

Full Review

Avoid

I contacted Prestige to inquire about a 2017 black Nissan Xtrail Tenka, The advert had "excellent Bodywork" in the description and the salesman also confirmed that the vehicle was as described, as I was travelling from Ireland I told the salesman that I would purchase the Vehicle based on his assurances that there was nothing wrong with it, I transferred a booking deposit and then done a further

By reidys 1897 days ago

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Fantastic dealership

Have been amazing throughout! We purchased our Mercedes c class yesterday and are over the moon. Sarah was especially helpful and i highly recommend them to anyone buying a new car!

By Lew Mckay 2244 days ago

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AVOID if you want a decent SAFE car!!!

1* is VERY generous! Wow where to start...'Prestige' Cars contacted me about selling my Audi for me as they had come across it on Autotrader. Told me they could sell it quickly and get a better price than I would be able to sell it for. Thats about as good as it got. 2 months later I was told that they had a viewing and that it was a cash buyer. the Car was originally advertised for £23,50

By skinsman07 2338 days ago

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