PCO

Prestige cars of Essex

1.4/5 from 10 reviews.
1.0

DO NOT USE

I am appalled at the service I received from Prestige Cars. I bought a Mercedes A Class from them, put down a deposit on the car, they did not let me come in for an appointment, it was all on Whatsapp. When I picked up the car, it had a womens possessions left in the glove compartment, it also had the previous owners information (personal information) logged into the system. I could not do anything. I was told the car had a great spec, I could not access Apple Car Play as the previous owner was logged in, they promised me to book me in a garage, messed me around for three whole weeks, speaking to me like I was a piece of dirt, and being told that the Director is "fuming at me". What a way to speak to a customer!! I have never complained about anything in my life but I feel obligated to warn others of my awful experience. I got spoken to awfully and looked down on. When the "after sales" lady rang me, she was too busy ordering a Mcdonalds drive thru (whilst on
649 days ago
Prestige cars of Essex banner
Professionalism
Product Knowledge
Customer Service
Value
Vehicle quality
Overall Rating
AVOID AVOID AVOID
These scammers sold illegally a vehicle to me without declaring that it has previously been damaged. They have stolen a years tax money from me. Refused to pay for brake pads even though apparently I have 3 months warranty. Never sent my private plate back to me either. My trade in started getting traffic fines through the post almost immediately. I'm disgusted at the way they are happy to treat c
By BeardedBam 26 days ago
Full Review
Not recomenend
I have my car for 2 weeks, been complaining everyday, trying to chase them up, but they ignoring me. Driver lied to me that car dont have scratches, next day on a day light after car wash i seen that all car been scratched! Asked them are they can polished they said yes we can. But it took me 1 week to get that answer. But now is 2nd week and they literally disappeared, i called them left voice me
By Auksezalpyte 485 days ago
Full Review
DO NOT USE
I am appalled at the service I received from Prestige Cars. I bought a Mercedes A Class from them, put down a deposit on the car, they did not let me come in for an appointment, it was all on Whatsapp. When I picked up the car, it had a womens possessions left in the glove compartment, it also had the previous owners information (personal information) logged into the system. I could not do anythin
By HANSMEE 649 days ago
Full Review
WORST EXPERIENCE EVER !!!!
They Are a Fraud company please dont buy cars from them. Buying a Range Rover Evouqe £23,500 from prestige car of essex is my biggest mistake. Worst customer service ever and the car condition is really BAD and its illegal to sale cars to customers with out revealing the state of the car. To be honest i dont know where to start from with the list of faults in this car. I will make sure FCA kno
By Jv  1334 days ago
Full Review
Avoid
I contacted Prestige to inquire about a 2017 black Nissan Xtrail Tenka, The advert had "excellent Bodywork" in the description and the salesman also confirmed that the vehicle was as described, as I was travelling from Ireland I told the salesman that I would purchase the Vehicle based on his assurances that there was nothing wrong with it, I transferred a booking deposit and then done a further
By reidys 1871 days ago
Full Review
Fantastic dealership
Have been amazing throughout! We purchased our Mercedes c class yesterday and are over the moon. Sarah was especially helpful and i highly recommend them to anyone buying a new car!
By Lew Mckay  2218 days ago
Full Review
AVOID if you want a decent SAFE car!!!
1* is VERY generous! Wow where to start...'Prestige' Cars contacted me about selling my Audi for me as they had come across it on Autotrader. Told me they could sell it quickly and get a better price than I would be able to sell it for. Thats about as good as it got. 2 months later I was told that they had a viewing and that it was a cash buyer. the Car was originally advertised for £23,50
By skinsman07 2312 days ago
Full Review
They Are Fraud
If you love your self please dont buy cars from them. Buying Range Rover Evouqe £21000 from prestige car of essex is my biggest mistake. Worst customer service ever and the car condition is really BAD and its illegal to sale cars to customers with out revealing the state of the car. To be honest i dont know where to start from with the list of faults in this car. I will make sure FCA Financial Con
By kelvinsand 2504 days ago
Full Review
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