STC

Southern Trade Centre Ltd

1.5/5 from 7 reviews.

5.0

GREAT SERVICE, FRIENDLY STAFF

I write to you to thank you and your staff at Southern Trade Centre, your staff went out of their way to enable me to view the vehicle at such short notice.

After a few days one problem arose which Mr Lee dealt with in a timely fashion without reservation. I myself have been in the service industry for over 35 years; as such it is a very reassuring to find a dealership where the customer satisfaction is high priority. The second hand car market always attracts bad press however Southern Trade Centre is a credit to your profession.

I like the way your staff dress casually, as this removes any pressure that you seem to get from your typical suited and booted type of salesman.

Mr N Lunnon

rengeorge 3996 days ago 2014-05-21

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Overall Rating

Awful company do not use

DO NOT USE We recently purchased a car from this company a month or so, first red flag was when we turned up my husband went into the office and just got handed the keys to look round ourselves and test drive, which we did and really liked the car. Not once did they come out to try and ‘sell’ or ask if we had any questions however we are quite new to buying used cars and we liked the car so put

By Kirstie 728 days ago

Full Review

AVOID LIKE THE PLAGUE!!

I had the unfortunate experience of dealing with this company recently. We met on the side of a road in a retail park. We took the car for a test drive, it seemed ok, and we bought it and drove off. We got 100 yards. We called George, with whom we had dealt with, and he came to us and offered a jump start. I politely said that I felt that we did not feel comfortable having only managed to get 100

By PaulDonaldson 1922 days ago

Full Review

use this garage at your peril!!

If you buy a car from this garage just hope you don't have a problem. If you do then be prepared to have the very aggressive director on the phone yelling at you after he's sold you a duff car. The worst customer service I have ever had in my life. If I was you I'd steer well clear and go to a garage that prides its self on having satisfied customers, rather than a director who spends his time sho

By pluto 3333 days ago

Full Review

avoid!

This is an extremely unprofessional company that needs to avoid! I saw a mini convertible on their website and after making enquiries and speaking to the ' boss' of the company , he assured me it's a beautiful car in really really good condition that first see will want to buy. And the lady in the office suggested if I were to book a test drive/viewing of the car, it's best I make a holding deposi

By Manhuang 3595 days ago

Full Review

Total waste of time!

So I wanted a cheap run about and found a diesel picasso advertised through Auto Trader. I phoned up and arranged to come see the car there and then. I was asked to text when I was ten mins away so that they could 'get the car out. Drove up from Bournemouth (90 mile round trip), texted when I was a few minutes away and got "sorry it's gone" Ninety mile round trip wasted for the sake of a phone c

By Marco 3741 days ago

Full Review

AVOID AVOID!!!!!!!!

I enquired about getting a ford focus that was listed on the company website. I called and the initial conversation went well, I gave my details and was approved for the finance for the car. I offered to pay a small deposit of £600 and that was acceptable. I told Louwis (or whatever her name was) that I wanted to think about it some more as I wanted to work out my budget and make sure the car was

By prendi 3805 days ago

Full Review

GREAT SERVICE, FRIENDLY STAFF

By rengeorge 3996 days ago

Full Review

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