STC

Southern Trade Centre Ltd

1.5/5 from 7 reviews.
1.0

avoid!

This is an extremely unprofessional company that needs to avoid! I saw a mini convertible on their website and after making enquiries and speaking to the ' boss' of the company , he assured me it's a beautiful car in really really good condition that first see will want to buy. And the lady in the office suggested if I were to book a test drive/viewing of the car, it's best I make a holding deposits as I could only get there the following day. When I arrived later on the following day(Saturday) the car's parked up on the side with the engine running and the paint work is terrible(scratches and discolouration). But worse of all, the engine ceased on its own as I walked around the mini to have a further look at the convertible part! The back seat has got water residues on the left side and looking closely, the convertible fabric seems to have come away from the body from inside, which expains why the seat inside has water residue! I was disappointed already at that point. But when asked why the engine stopped. She went inside the car trying to start it again, then told me, 'oh, it ran out of fuel.' I suggested to take the car for a test drive but without fuel, clearly I won't be able to do that. Another woman then appeared from somewhere and together they tried to talk me off the test drive, first saying they don't know where the spare fuel container is to put some fuel in. And there was a football match starting soon, I probably would be stuck in traffic if I were to linger and have the test drive, blahbla!! I figured the car itself is not what they discribed it on their website and what the boss discribed it to me over the phone. Before I left, I queried about the £50 holding deposit they suggested to be fully refundable the previous day. She said they haven't taken any money from the bank card I provided. So I bid them farewell. But surprise surprise! They did
3595 days ago
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Overall Rating
Awful company do not use
DO NOT USE We recently purchased a car from this company a month or so, first red flag was when we turned up my husband went into the office and just got handed the keys to look round ourselves and test drive, which we did and really liked the car. Not once did they come out to try and ‘sell’ or ask if we had any questions however we are quite new to buying used cars and we liked the car so put
AVOID LIKE THE PLAGUE!!
I had the unfortunate experience of dealing with this company recently. We met on the side of a road in a retail park. We took the car for a test drive, it seemed ok, and we bought it and drove off. We got 100 yards. We called George, with whom we had dealt with, and he came to us and offered a jump start. I politely said that I felt that we did not feel comfortable having only managed to get 100
use this garage at your peril!!
If you buy a car from this garage just hope you don't have a problem. If you do then be prepared to have the very aggressive director on the phone yelling at you after he's sold you a duff car. The worst customer service I have ever had in my life. If I was you I'd steer well clear and go to a garage that prides its self on having satisfied customers, rather than a director who spends his time sho
avoid!
This is an extremely unprofessional company that needs to avoid! I saw a mini convertible on their website and after making enquiries and speaking to the ' boss' of the company , he assured me it's a beautiful car in really really good condition that first see will want to buy. And the lady in the office suggested if I were to book a test drive/viewing of the car, it's best I make a holding deposi
Total waste of time!
So I wanted a cheap run about and found a diesel picasso advertised through Auto Trader. I phoned up and arranged to come see the car there and then. I was asked to text when I was ten mins away so that they could 'get the car out. Drove up from Bournemouth (90 mile round trip), texted when I was a few minutes away and got "sorry it's gone" Ninety mile round trip wasted for the sake of a phone c
AVOID AVOID!!!!!!!!
I enquired about getting a ford focus that was listed on the company website. I called and the initial conversation went well, I gave my details and was approved for the finance for the car. I offered to pay a small deposit of £600 and that was acceptable. I told Louwis (or whatever her name was) that I wanted to think about it some more as I wanted to work out my budget and make sure the car was
GREAT SERVICE, FRIENDLY STAFF
I write to you to thank you and your staff at Southern Trade Centre, your staff went out of their way to enable me to view the vehicle at such short notice. After a few days one problem arose which Mr Lee dealt with in a timely fashion without reservation. I myself have been in the service industry for over 35 years; as such it is a very reassuring to find a dealership where the customer satis
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